My Queensland Customer Reviews

You’ll always be in good hands when you book with My Queensland. Our service consistently receives ratings over 90%.

Rest assured you’re booking with an award-winning team as our My Fiji brand won the Mumbrella Innovation Award 2023 for the My Fiji VIP Fast Track Experience*. In 2018 and 2019, we were awarded a Gold Trusted Service Award for consistently maintaining an over 4.5 Star rating on the independent review service, Feefo. We also received the Mumbrella Disruptor of the Year Award in 2019.

At My Queensland, our customers always come first. Our team of Holiday Experts is committed to packaging together the best holiday deals for you. We leave nothing to chance, so you can rest assured that everything will be taken care of. Your exclusive package deal will include flights, transfers, accommodation, and incredible Bonus Value extras. Plus, we can even assist with payment options and travel insurance.

Our incredible holiday deals and exceptional customer service have kept our loyal customers coming back year after year. We pride ourselves on consistently providing fantastic service and that’s why we are always asking for feedback. My Queensland customer reviews are extremely valuable. They help improve our service and offers. Don’t just take our word for it. Discover how happy our customers are.

★★★★★

Recommend

Shayla was amazing. She managed to organise all the flights from different states so that we could make our connections and have everything timed perfectly. She was so quick to get back to us with any queries we had.

Nikki – July 2026

★★★★★

Great customer service

My friend and I were looked after by a delightful girl, Temira. She organised our booking to Palm Cove, answered all my phone calls and questions regarding our trip, was always polite, and got back to me as soon as possible with answers. I would recommend Temira, and I will certainly ask for her for my next My Queensland holiday.

Maxene – July 2026

★★★★★

From the first hello and throughout the booking of our holiday, the service was nothing but professional

Any questions we asked were answered promptly and fully explained. Isabella is such a credit to your company. When the time comes to book our next holiday, I will be seeking out Isabella once again.

Jay – July 2026

★★★★★

Highly recommend

Could not fault the booking process, attention to detail & fine assistance we received when deciding on our Palm Cove holiday. Have no hesitation in thoroughly recommending your company to anyone wanting a perfect escape, perfectly executed! Thank you!

Judith – June 2026

★★★★★

Very helpful booking agents, especially Temira

I look forward to enjoying my Queensland holiday later in the year.

Trisha – June 2026

★★★★★

Shayla from My Queensland was great

Just booked a holiday for my wife and me to celebrate our 42nd anniversary. Shayla managed my many enquiries promptly and answered all my questions.

Meho – May 2026

★★★★★

I could not be happier with my experience

I have just finished making arrangements to book a holiday to Port Douglas, and I was really happy with the expertise of the staff at Ignite Travel.

Victor – May 2026

★★★★★

I would highly recommend Temira

Temira was absolutely outstanding in sorting out all the moving parts and variables of my complicated group booking for our family of 8 adults and 7 children.

Peter – May 2026

★★★★★

They’re a great company

Everyone is so nice. Planning your holiday with them is so easy. We’ve used them twice and had wonderful holidays.

Lisa – April 2026

★★★★★

Happy to recommend this company and Donna

Our agent, Donna, was outstanding from start to finish. Very helpful with every detail. We were a family group of six, including a child, with three of the group travelling overseas for the first time. Donna was on top of things from the first contact, communicating changes and updates so well.

Barry – April 2026